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How to avoid ‘taking on’ your clients’ money drama
August 11th, 2010 by Kendall
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If you’re a sensitive, caring entrepreneur then you’re likely to face a situation with a client that I call, “Emotional Money Dumping.” This is where your client’s money issues suddenly become yours, leaving you feeling responsible, guilty or stuck.
For example, your client is late in paying you, sharing with you their money woes. You listen compassionately, and while you DO want to get paid, instead of asking about a plan you find yourself commiserating with their situation, saying things to help them feel better. At the end of the conversation you have no clear plan for payment but do have a feeling of unease and heaviness.
Or, let’s say your client is current on paying you but is frequently stressed out about money and always seems to be “up against the wire” with the latest financial drama unfolding in their life.
Even friends can be guilty of Emotional Money Dumping. No matter what the situation is, you know you’ve been a victim if you:
- Feel like you have to rescue someone financially
- Feel like your energy just tanked after talking to your client or friend about money
- Find yourself frequently listening to someone’s money drama story
- Find yourself feeling helpless or even scared after talking with someone about money
Let me share with you my ONE most powerful strategy for preventing Emotional Money Dumping from happening to you, including a word-for-word script you can use to ease the situation with love, caring and compassion.
Posted in Money and Mindset • 8 Comments » • Subscribe to this feed
Is Your Program Experiencing ‘Failure To Launch’ Syndrome?
July 27th, 2010 by Kendall
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Few things in business are as exciting as seeing a need, putting together a program or product to meet that need, expecting it to quickly fill, only to watch as it fizzles with few, if any, signups.
It’s downright embarrassing, not to mention disappointing.
While it’s easy to blame someone or something (please, don’t even mention that it’s “because of the e______”. Trust me, that isn’t the reason) the truth is, a fizzled launch is easily prevented if you wisely follow certain steps.
Which is why, if you’re planning on offering a new program or product you MUST read these 3 tips. They’ll save you from experiencing a boatload of embarrassment and disappointment and will help you make your next launch a success.
Posted in Small Business Marketing • 5 Comments » • Subscribe to this feed
Client Payment Problems? Try These 3 Simple Tips
July 20th, 2010 by Kendall
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Signing up new clients is a joy…unless their payment bounces. If that happens to you, you’re likely to feel guilty, uncomfortable and wonder what you did wrong. To top it off, a client whose payment bounces is likely to avoid contacting you, leaving you to wonder what to do next.
If this happens to you, the first thing to realize is it’s NOT PERSONAL. Yes, you’re the one temporarily getting the short end of the deal, but keep in mind it isn’t because you didn’t do enough, aren’t good enough or don’t deserve to be paid.
As a woman entrepreneur, you must learn how to navigate these kinds of sticky situations with grace, compassion and leadership. The good news is that if handled correctly, most client payment situations can be quickly resolved and can even help you deepen your relationship with your client.
Let me give you my 3 “best practices” tips for resolving client payment situations and eliminating any feelings of guilt, discomfort or self-blame in the process.
Posted in Money and Mindset • 9 Comments » • Subscribe to this feed
My 3 Favorite - And Fastest - Business Growth Strategies
July 13th, 2010 by Kendall
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Sometimes, no matter how hard you’ve been working on your business, you find you need a boost…something to give you either an instant shot of new clients, new revenue, a much needed new mindset…or maybe all three.
When that happens to me I take it as an opportunity to boost my business to the next level, instead of just trying to maintain the status quo. Think of it this way: if you’re feeling a little restless regarding your business it’s likely your inner voice is telling you it’s time to grow.
But you can’t grow your business if you’re not sure what to do.
Which is why I’m sharing with you my three favorite strategies for channeling your restlessness into productive action. What I love about these strategies is that even a tiny amount of action will often deliver big results, giving you the boost you’re needing to get out of your slump, get you focused and more powerfully on your path of wealth and success.
Posted in Business Development • 8 Comments » • Subscribe to this feed

If you’re a sensitive, caring entrepreneur then you’re likely to face a situation with a client that I call, “Emotional Money Dumping.” This is where your client’s money issues suddenly become yours, leaving you feeling responsible, guilty or stuck.
Few things in business are as exciting as seeing a need, putting together a program or product to meet that need, expecting it to quickly fill, only to watch as it fizzles with few, if any, signups.
Signing up new clients is a joy…unless their payment bounces. If that happens to you, you’re likely to feel guilty, uncomfortable and wonder what you did wrong. To top it off, a client whose payment bounces is likely to avoid contacting you, leaving you to wonder what to do next.
Sometimes, no matter how hard you’ve been working on your business, you find you need a boost…something to give you either an instant shot of new clients, new revenue, a much needed new mindset…or maybe all three.