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Are You Guilty Of Overwhelming Your Clients By Over Delivering?
December 16th, 2009 by Kendall
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In my breakthrough Money Mirror model, it’s the mirror of Deservability that often gets the most, “That’s me!” response from clients. The minute women entrepreneurs read the signs and symptoms they know they’ve been busted as someone who over delivers in order to cover up feeling guilty.
When I was newer in my business I knew I over delivered but I sloughed it off, thinking that this way, no one could fault me for not “giving enough.”
Problem was, not only was I speeding down the road to burn out, I was also overwhelming my clients. Not good.
At that moment I realized that I was actually sabotaging my ability to grow my business. I couldn’t take on any more clients despite working bazillion hours. Worse, I felt like the hamster on the wheel, never able to keep up, never feeling fulfilled and always feeling guilty. Not a pretty picture.
That’s when I decided to look deep within at the root cause of over delivering and how to transform the shadow side of this insidious behavior into something that supports and sustains me.
If you’re like me — over delivering yet feeling too guilty to let go then I INSIST you read these tips right now. I promise they’ll help you grow into the “you” that’s meant to serve and make more, without overwhelming yourself or your clients.
Tip #1 Admit It, You’re A “Pleaser”
If you’re overloading your packages, giving away services without charging or faulting yourself for not giving more then it’s time to face the music: your need to feel you’re good enough is driving you.
What to do? Awareness gives you the power to choose instead of feeling at the mercy of this addictive behavior.
Tip #2 Start Cutting Your Deliverables In Half…And Breathe…
Cutting your deliverables in half will actually be a relief and a blessing for your clients. They’ll stop feeling overwhelmed and you’ll feel renewed energy, creativity and joy in serving them.
Tip #3 Stop Giving Away Your Time And You’ll Gain The Respect You Desire
Instead of giving away your time, your tips or help without charging, master the skill of turning interested people into invested clients. Remember, you don’t gain someone’s respect by giving away what ought to be appropriately valued.
Tip #4 Love Your Clients By Establishing Clear Boundaries
You’ll find you can give more when you establish and communicate clear boundaries ahead of time with your clients. When a client pushes your boundary, politely let them know that you’re not available, then tell them when you will be. They’ll quickly learn they can’t take advantage of you, which will increase your value in their eyes, plus give you much needed breathing room.
Creating Wealth And Affluence Begins By Being Generous With Yourself
The gift of the Deservability Money Mirror is the opportunity to release an old pattern of relentlessly driving yourself. As you promise less and streamline your offers you’ll find true and lasting wealth is abundantly yours!
Note: The Money Mirror model is available exclusively through one of my Certified Money, Marketing and Soul Coaches. For more information on how you, too become certified as one of these elite coaches, click here.
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Tags: certification program, coaches, coaching, coaching programs, money mindset, women entrepreneurs
Exactly what I needed to hear today as I am preparing for 2010! Thank you so much!
Comment by Diane Cunningham — December 17, 2009 @ 7:25 am
OMG! This is definitely me! Thankfully, I have begun to recognize this recently and am beginning to make changes in this area. I remind myself to create innovative and “simple” products and services that my market wants. I am really focusing on not overwhelming my clients.
Comment by Lori Radun — December 17, 2009 @ 12:48 pm
Great Article Kendall!
Comment by Maureen Campaiola — December 17, 2009 @ 3:20 pm
Wow Kendall, you rocked it with this one!
I do know I have tended to throw in the whole kitchen sink when offering my programs, so thanks for the great reminder. And mostly, thanks for being such a light!
Blessings!!!
Comment by Therese Skelly — December 26, 2009 @ 3:00 pm